Returns

We offer a 30 days return policy on all our items, according to the UK's Consumer Rights Act. 100% Customer Satisfaction is our number one priority. If there is any problem with the stones you have purchased, please contact us as soon as possible. We will contact you as soon as we get it.

We guarantee our items to be 100% as described or your money back. All refunds are made via the same method as payment received.

Please notice that on a discretionary return original shipping and handling charges are non-refundable. If you request a refund, you will be refunded for the price of the item purchased and tax (if applicable) but not the cost of shipping.

Please be aware that all 'Import Fees' (refer to above) are not refunded for shipments being returned from outside the EU.

From Our Blog

November Birthstones - Topaz & Citrine

Nov 18 2022 0

November Birthstones - Topaz & Citrine

 As someone who was born in November, we are incredibly lucky to have the choice two gorgeous birthstones; Topaz and Citrine. Topaz comes in a range of colours while citrine is...

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Our Rutile Quartz Collection

Jun 07 2018 0

Our Rutile Quartz Collection

We have recently received stock of a fabulous stone, which is part of the quartz family: the stunning rutilated quartz! So this month, we are bringing you a post to update you...

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May's Birthstone: The Stunning Emerald

Jun 01 2018 0

May's Birthstone: The Stunning Emerald

This month we wanted to bring you a post about the most desirable green gemstone: the emerald!The emerald is one of the most regal and beautiful gemstones of all, and...

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Gemstones Brazil is proud to be listed on the Ethical Making Resource website by the Incorporation of Goldsmiths!

Apr 22 2018 0

Gemstones Brazil is proud to be listed on the Ethical Making Resource website by the Incorporation of Goldsmiths!

At the end of March, Maira Toledo from Gemstones Brazil was delighted to be able to attend a brilliant symposium on 'ethical making' in Edinburgh, Scotland. This symposium, organised by...

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