Terms and conditions

Terms of Sale

We offer a 30 days return policy on all our items, according to UK's Consumer Rights Act. 100% Customer Satisfaction is our number one priority. If there is any problem with the stones you have purchased, please complete the Product Returns Form. We will contact you as soon as we get it.

We guarantee our items to be 100% as described or your money back. All refunds are made via the same method as payment received. The shipping costs are non-refundable.

Security & Privacy

Gemstones Brazil prioritises the security of our customers' data. We ensure that both our transaction process and our customers' information is secure.

Guarantee

All gems are guaranteed to be as stated. Every gemstone is a natural gem. We do not deal in synthetic or lab-created “gems”.

Payment

Cards: We accept Visa, Master Card, American Express, Dinners Club International, Discover, UCB.
PayPal: We accept PayPal. It’s fast, secure, and easy!
Bank Transfer: Please email us for Bank Transfer options.

From Our Blog

Our Rutile Quartz Collection

Jun 07 2018 0

Our Rutile Quartz Collection

We have recently received stock of a fabulous stone, which is part of the quartz family: the stunning rutilated quartz! So this month, we are bringing you a post to update you...

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May's Birthstone: The Stunning Emerald

Jun 01 2018 0

May's Birthstone: The Stunning Emerald

This month we wanted to bring you a post about the most desirable green gemstone: the emerald!The emerald is one of the most regal and beautiful gemstones of all, and...

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Gemstones Brazil is proud to be listed on the Ethical Making Resource website by the Incorporation of Goldsmiths!

Apr 22 2018 0

Gemstones Brazil is proud to be listed on the Ethical Making Resource website by the Incorporation of Goldsmiths!

At the end of March, Maira Toledo from Gemstones Brazil was delighted to be able to attend a brilliant symposium on 'ethical making' in Edinburgh, Scotland. This symposium, organised by...

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Tanzanite: A December Birthstone

Nov 28 2017 0

Tanzanite: A December Birthstone

This month, Gemstones Brazil brings you a comprehensive fact sheet about the stunning, blue-violet tanzanite gemstone! As one of the December birthstones, this is the perfect gift for a December baby...

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